{"id":18529,"date":"2024-02-07T20:25:02","date_gmt":"2024-02-07T20:25:02","guid":{"rendered":"https:\/\/mangostore.ca\/USA\/?page_id=18529"},"modified":"2025-01-12T22:03:26","modified_gmt":"2025-01-12T22:03:26","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/mangostore.ca\/USA\/return-exchange\/","title":{"rendered":"Return &#038; Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18529\" class=\"elementor elementor-18529\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25ef6630 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"25ef6630\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c265591\" data-id=\"c265591\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-267136e3 elementor-widget elementor-widget-text-editor\" data-id=\"267136e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section data-id=\"deeab3f\" data-element_type=\"section\">\n<div data-id=\"16c6e43\" data-element_type=\"column\">\n<div data-id=\"480a487\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div>\n<h2>Returns, Exchanges &amp; Cancellations<\/h2>\n<\/div>\n<\/div>\n<div data-id=\"210c9fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<h4><u>General Merchandise:<\/u><\/h4>\n<p>Returns and refunds must be approved by the seller. Returns can be made within\u00a0<em>14 days of purchase*<\/em>.\u00a0\u00a0<strong>Before requesting a return, please ensure that the product meets all eligible criteria:<\/strong><\/p>\n<p>All returned products must be unassembled and in the original packaging. Return shipping costs will be covered by the seller in the case of a damaged, defective, or incorrect item; for all other cases (e.g., buyers\u2019 remorse) the customer will be responsible for all shipping charges and the refund amount will be subject to the criteria below:<\/p>\n<ul>\n<li><em>Unopened product: 100%<\/em><\/li>\n<li><em>Opened\/Unused product: 50%<\/em><\/li>\n<li><em>Opened\/Used product: 25%<\/em><\/li>\n<\/ul>\n<p>In order to initiate a return, please email:<\/p>\n<p><b><u>info@mangostore.ca<\/u><\/b><\/p>\n<p>+1 416 889 5024<\/p>\n<p><u>Medical Supplies:<\/u><\/p>\n<p>In the case of a damaged, defective, or incorrect item Mango Store. will refund 100% of the cost of the defective\/damaged\/incorrect item once sufficient proof has been provided (via picture, video, or return). Requests for refunds for any other reason (e.g. buyers\u2019 remorse) will be automatically declined to honour health and safety protocols. <em>Before requesting a return, please ensure that the product meets all eligible criteria.\u00a0<\/em>In order to initiate a return, please email:<\/p>\n<p><b><u>info@mangostore.ca<\/u><\/b><\/p>\n<p>+1 416 889 5024<\/p>\n<p><u>Cancellation Policy:<\/u><\/p>\n<p>Customers are entitled to cancel their orders unless they have already received a shipping notification OR up to 24 hours after the order is placed (whichever comes first). Due to our expedited shipping process, order cancellation requests received after shipping notice\/the 24-hour mark will be automatically declined. In order to initiate a cancellation, please email:<\/p>\n<p><b><u>info@mangostore.ca<\/u><\/b><\/p>\n<p>+1 416 889 5024<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns, Exchanges &amp; Cancellations General Merchandise: Returns and refunds must be approved by the seller. Returns can be made within\u00a014 days of purchase*.\u00a0\u00a0Before requesting a return, please ensure that the product meets all eligible criteria: All returned products must be unassembled and in the original packaging. Return shipping costs will be covered by the seller [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-18529","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/pages\/18529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/comments?post=18529"}],"version-history":[{"count":29,"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/pages\/18529\/revisions"}],"predecessor-version":[{"id":21193,"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/pages\/18529\/revisions\/21193"}],"wp:attachment":[{"href":"https:\/\/mangostore.ca\/USA\/wp-json\/wp\/v2\/media?parent=18529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}